"I've worked with larger uniform companies before, but Clean Rental is better. They provide everything from our production and maintenance uniforms to management attire and floor mats. No matter what we need, our service representative is there with answers, if not within the day, within the hour. Every quarter, he meets directly with each of our uniformed wearers to hear and handle any questions or concerns, taking me and my time out of the equation. And when we request something new, it's often in-stock in their warehouse so we can have it almost immediately. Or, if it's a specialty item, they'll bring various sizes to try before we commit to emblems or embroidery. They even come in to review our new invoice with us.
Our original driver took the time to really learn our system and our people - right down to who is wearing the uniform and where we hide the extra hangers. When a new driver did transition to our route, he was fully oriented. All of that knowledge was passed along, making the transition seamless to us. Even our audits are easy. When we visit their plant, their staff is fully prepared with packets containing the certificates and records we need.
This week, I have a new employee starting, so I e-mailed my rep today. He's dropping the new uniforms off personally this week. With all I have to worry about in my job, it's great to deal with a company that makes everything that easy."